Public Records Requests are surging in every jurisdiciton. Most agencies struggle to keep up with even a handful of requests.
Phaselaw helps you eliminate manual work, meet statutory deadlines, and litigation requirements without compromising on security. Every file type, every step – collected, reviewed, and redacted with precision on a single platform.
You can deliver consistent, compliant responses no matter the volume. with a clear audit trail that stands up to regulatory review.
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How we help
Prioritize Citizens, Not Admin.
Here’s how it works
From upload to defensible disclosure
Phaselaw surfaces personal data automatically so nothing gets missed. One redaction decision cascades across your entire case. Upload to export in four steps.
Step 1
Ingestion
Upload files in any format. Phaselaw automatically deduplicates and cleans up email threads.
Step 2
Review
Triage documents quickly - mark as in scope or exempt, assign reviewers, track status.
Step 3
Redaction
AI identifies personal data automatically. You apply redaction decisions across the document or the entire case.
Step 4
Export
Download individual files, a combined PDF, or a summary of applied exemptions
Use Cases
Protect Constituent Data with Confidence
Respond confidently with built-in auditability and security features designed to ensure compliance with public records laws, regardless of jurisdiction.
Phaselaw safeguards your sensitive data with data hosting in your country, fine grained access controls, SOC2 Type II certification, annual third-party penetration testing, and single-sign on support.
Our built-in exemption tracking and automatically generated audit logs give you full visibility, ensuring every decision needs to hold up upon inspection.
Phaselaw safeguards your sensitive data with data hosting in your country, fine grained access controls, SOC2 Type II certification, annual third-party penetration testing, and single-sign on support.
Our built-in exemption tracking and automatically generated audit logs give you full visibility, ensuring every decision needs to hold up upon inspection.
Advanced capabilities without complexity.
AI-Powered sensitive data detection Our models recognize over 50 categories of personal data automatically. We’ll flag names, addresses, ID numbers, and more reducing your workload instantly.
Audit ready logs. As you review and redact, Phaselaw preserves the rationale behind every decision. You’ll have a clear audit trail and repeatable process that stands up to regulatory review and legal challenge alike.
Redact once, apply everywhere. With Phaselaw, a single approved redaction can be applied across all relevant files, reducing human error and doing in seconds what used to take days.
Accelerate document review. Phaselaw cuts through irrelevant data with automated triage tools like deduplication, bulk exclusions, email threading, and smart search filters.
FAQ
Is Phaselaw approved for UK public sector use?
Yes. We are GDPR compliant. We're built from the ground up with stringent, enterprise data privacy and security guarantees. Your data is hosted in your country of choice to avoid cross-border data transfers. All data is stored under encryption in transit and at rest. We are backed by SOC2 Type II certification and conduct annual third-party penetration tests. We support single sign-on and BYOC Deployment.
Can Phaselaw handle FOI requests as well as DSARs?
Yes. The same workflow applies - upload documents, review for relevance, redact exempt material, export with audit trail. Works for DSARs, FOIs, and internal investigations.
What happens if our response is appealed to the ICO?
Every decision is logged. You can show exactly what was searched, what was found, who reviewed it, and why redaction decisions were made. Full audit trail from upload to export.
How do you handle tribunal-ready documentation?
Export includes full audit trail, redaction summaries, and applied exemptions. Every decision is defensible and documented.
Is our data kept in the UK?
Yes. You choose your data residency. Your data never leaves your country of choice to avoid cross-border data transfers.
How does Phaselaw handle complex employee DSARs?
Employee requests often pull data from HR systems, emails, performance reviews - personal data scattered across multiple systems. Phaselaw handles the complexity: deduplication, threading, and consistent redaction across everything.
Can multiple officers work on the same request?
Yes. Assign documents to specific reviewers, track progress in real-time, ensure consistent decisions across your team. Full visibility for supervisors.
What about procurement and framework agreements?
Contact us for details on Crown Commercial Service frameworks and public sector procurement routes.
How much time does Phaselaw save?
Teams typically process requests in days rather than weeks. On average our customers see a 92% reduciton in time spent on a DSAR.
What support do you provide?
Dedicated onboarding, unlimited training for your team, and ongoing 24/7 human support. We understand public sector constraints and work within them.